Once you create an account, you earn points for every dollar spent. Ensure your order is made with the same email you used to sign up for the Botanical Beauty Rewards program to accumulate points. Points are automatically added to your account for future use. Besides making purchases, you can earn points by: creating an account, entering your birthday, following Clark's Botanicals on Instagram, or celebrating an anniversary with us.

Ensure your order is being placed with the same email you used to sign up for the Botanical Beauty Rewards program and at checkout your points will be added. Delivery times depend on your location. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our website or at cs@clarksbotanicals.com. We will be happy to assist you!

There's no cap on how many points you can accumulate! The more you engage with our products, the more points you can earn. Be sure to follow us on Instagram or made more purchases to rack up even more points.

You can redeem as many points as you wish directly at checkout. Just make sure you're logged into your Botanical Beauty Rewards account first!

No, your points and membership never expire. Shop your favorite products knowing your points are here to stay!

You need to accumulate at least 1,250 points to start using them at checkout.

Points are tied to the value of your purchase. If you return an item, the corresponding points will be deducted from your account. For a full return, all points will be refunded; for a partial return, only the relevant points will be deducted. If your order is refunded before your reward is shipped, points will be returned to your account within 1-2 days.

If your order is canceled without a refund, points will not be automatically returned. If you don't see your points after this period, please contact us at cs@clarksbotanicals.com.

Yes, you earn points every time your subscription product ships. Ensure you're signed up for the Botanical Beauty Rewards program to accumulate and redeem points. Each new shipment earns points, and you can even get discounts/rewards on future subscription shipments.

No, points are only awarded for purchases made after you join the program.