Customer Service
SHOP WITH CONFIDENCE.
100% SATISFACTION GUARANTEE. RETURNS
DAMAGED GOODS
If your package is damaged by the carrier during shipment, save the box and the merchandise and notify us immediately
By Email: cs@clarksbotanicals.com
Please include your order number for the most expedient service. The carrier will inspect and pick up the damaged package and the damaged item will be replaced.
CORPORATE GIFTING WITH CLARK'S BOTANICALS
Transform your corporate gifting experience with Clarks Botanicals. Treat your valued clients, partners, holiday celebrations and employees to the gift of radiant, healthy skin with our natural skincare products.
Fill out this Form And we will contact you in the next few days.
RETURNS / EXCHANGE RESTRICTIONS
Shop with confidence. If you are not 100% satisfied with your purchase, please return it within 30 days of receipt at no cost to you. Email cs@clarksbotanicals.com to start your return. Please note that this policy does not apply to trial kits or subscription renewal items.
We may also be able to suggest an alternative product or help problem solve as to why your product is not working for you.
Please see our terms of service for additional details about our return policy.
Clark’s Botanicals
81 Pondfield Road, #263
Bronxville, NY 10708
Once we receive your returned item(s), please allow up to 10 business days to process your refund and send an e-mail confirmation.
RETURNING A GIFT
If you are returning a gift please reach out to us by email at cs@clarksbotanicals.com
PRICING & PAYMENT POLICY
We accept the following forms of payment:
- American Express
- VISA
- MasterCard
ACCURACY OF INFORMATION
We attempt to be as accurate as possible when describing our products but we do not warrant that descriptions, colors, or any other content are accurate, complete, reliable, current, or error-free. Color swatches are for representation only. For exact colors, please visit the Clark’s Botanicals counter nearest you.
LINKS
Clark’s Botanicals is not responsible for third party websites that link to or from the sites. Clark’s Botanicals disclaims all responsibility for the accuracy of any of the information provided on such linked sites and any goods or services provided or purchased from such site. Clark’s Botanicals and its affiliates shall not be held liable or responsible for the content of any sites that link to or from the sites.
TECHNICAL PROBLEMS
If you experience any technical problems during your shopping experience, please contact (917) 970-1250 or email our customer service team at this email address: cs@clarksbotanicals.com