Damaged Goods:

If your package is damaged by the carrier during shipment, save the box and the merchandise and notify us immediately

By Phone: (917) 970-1250

By Email:  cs@clarksbotanicals.com

Please include your order number for the most expedient service. The carrier will inspect and pick up the damaged package and the damaged item will be replaced.


Shop with confidence. If you are not 100% satisfied with your purchase, please return it within 30 days of receipt at no cost to you. Email cs@clarksbotanicals.com to start your return. Please note that this policy does not apply to trial kits or subscription renewal items.

We may also be able to suggest an alternative product or help problem solve as to why your product is not working for you.

Please see our terms of service for additional details about our return policy.

Clark’s Botanicals
81 Pondfield Road, #263
Bronxville, NY 10708

Once we receive your returned item(s), please allow up to 10 business days to process your refund and send an e-mail confirmation.

Returning a Gift:

If you are returning a gift please reach out to us by email at cs@clarksbotanicals.com 



We accept the following forms of payment:

· American Express


· MasterCard


Multiple addresses

At this time, we do not ship to more than one address per order.

Maximum Purchase

You may purchase up to five units of each item.

Sales Tax

We are required by law to apply sales tax to orders (including shipping & handling) for the following states: NJ, NY, PA, TX.

Accuracy of Information

We attempt to be as accurate as possible when describing our products but we do not warrant that descriptions, colors, or any other content are accurate, complete, reliable, current, or error-free. Color swatches are for representation only. For exact colors, please visit the Clark’s Botanicals counter nearest you.


Clark’s Botanicals is not responsible for third party websites that link to or from the sites. Clark’s Botanicals disclaims all responsibility for the accuracy of any of the information provided on such linked sites and any goods or services provided or purchased from such site. Clark’s Botanicals and its affiliates shall not be held liable or responsible for the content of any sites that link to or from the sites.

Technical Problems

If you experience any technical problems during your shopping experience, please contact (917) 970-1250 or email  cs@clarksbotanicals.com